Terms of Use

Last updated 23 July 2026 — applies to the ZATCA Tools platform, its API and its e-commerce integrations. The Arabic version is the binding one.

Acceptance of these terms

By using the ZATCA Tools platform, its API, or any of its e-commerce plugins, you agree to these terms. If you do not agree to them, do not use the service.

What the service is

ZATCA Tools is a cloud service that issues electronic invoices compliant with Phase 2 (Integration) of the Zakat, Tax and Customs Authority's requirements, signs them, and reports them to the Authority on behalf of the subscribing business. The service includes an API and plugins that connect stores such as WooCommerce and Shopify.

Your account and your responsibilities

Billing and subscription

The service is currently offered on a free plan with defined usage limits. Any future change to pricing or plans will be announced in advance and will not be applied retroactively to a paid period. Connecting a store through our plugins carries no additional charge from the store platform — the subscription is with ZATCA Tools directly.

Availability

We aim to keep the service available without interruption, but we do not guarantee continuous availability, and we may carry out maintenance or updates. We are not liable for outages beyond our control, including outages of the Zakat, Tax and Customs Authority's own systems.

Limitation of liability

The service is provided "as is". To the extent permitted by law, we are not liable for any indirect or consequential damages arising from use of the service. Issued invoices remain statutory records for which the user is responsible.

Termination

You may stop using the service at any time. We may suspend or terminate an account that breaches these terms, while retaining issued invoices in line with statutory retention requirements.

Changes to these terms

We may update these terms from time to time. Any change will be published here, with the "last updated" date at the top of the page changed accordingly.

Contact

For any question about these terms:[email protected].