Ready to connect to ZATCA's Fatoora? Check your details before the OTP

1. Establishment details

VAT number

TIN

Establishment name as registered with ZATCA

Establishment identifier

National short address (optional)

Building number

Postal code

2. Before the OTP

I can sign in to the Fatoora portal with the establishment's account, not my personal one. The establishment is registered for VAT. I will issue the code as the last step: 6 digits, valid for one hour, used once.

Open the connect screen first, then issue the OTP from the Fatoora portal and paste it within the hour.

Start: one week free, no payment

Already have an account and stopped halfway? Finish connecting where you stopped

Why connecting stalls

The OTP was issued first and its hour ran out while the details were found. Issue it last.
Signing in to the portal with a personal account, so the option to onboard a solution does not appear.
An incomplete address, most often the district, or the additional number typed in place of the postal code.
The code copied with a digit missing or a space at one end.

The full walkthrough is in Fatoora onboarding: the OTP and the CSID explained.

Frequently asked questions

The VAT number, the establishment name as registered with ZATCA, the CR or unified number, and the national address or its short code; then access to the Fatoora portal with the establishment's account to issue the OTP as the last step.

As the last step, once your details are ready and the connect screen is open. The code is 6 digits, valid for one hour and used once; if it expires you issue another with no side effect.

Usually because you signed in with your personal account rather than the establishment's, or because the establishment is not registered for VAT.

The postal code has 5 digits and is what the postal code field wants. The additional number has 4 digits, and typing it in the postal code field is one of the most common stumbles.

No. The check runs in your browser with the connect form's rules, and nothing is sent.

One OTP to connect; we do the rest

One week free, no payment, from the day you connect, then very competitive plans: 49 SAR a month for Growth and 149 for Business, on a smooth, fast system that signs each invoice and sends it to ZATCA in seconds.

Start now